Contact Us

Whether you'd like to discuss a project, or just have a quick question, please get in touch. Our expert team can provide design advice and technical assistance over the phone or at our factory showroom.

Visit Us

Wooden Windows

Gordon Banks Drive, Trentham Lakes North,
Stoke-on-Trent ST4 4TW

Opening hours

We're open Monday - Friday, 8:00 - 17:00

Contact Us

[email protected]

Customer Support: 01782 644871

Visit our showroom

If you prefer to get up close and personal with our products and see the remarkable quality for yourself, then why not visit our showroom? Our expert team are on hand to help and advise you about any of our products and services.

We’re open Monday-Friday, 8:00-17:00.

Bespoke Designs

Bespoke Designs

Our wooden windows and doors are made-to-order to suit your requirements - customise the size, design and finishing touches.

Easy Ordering

Easy Ordering

Start designing online or ask our team to design something for you. We’ll manufacture to your exact specification at our Staffordshire-based facility.

Quick Delivery

Quick Delivery

Delivery of your timber windows and doors can be in as little as 7-10 working days. We have our own delivery team to ensure safe arrival of your order.

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Useful Links


Got a question? Take a look at our comprehensive FAQs.

Go to FAQs

Browse our guides for information on measuring, fitting, and glazing.

See Guides

Our Midlands-based showroom gives you the opportunity to see our products in person and chat to our team.

Visit Us

Visit us at a regional build show near you to see our latest products and receive exclusive discounts.

See Our Show Calendar


Start designing your wooden windows online using our simple design tool.

Start Your Window Design

Start designing your wooden doors online using our simple design tool.

Start Your Door Design

SpeakUp

SpeakUp is our reporting service for colleagues and anyone (e.g. customers or suppliers) connected to Wooden Windows (part of the Grafton Group) to report concerns. This action is also commonly known as "whistle blowing". If you ever see something in your interaction with Wooden Windows that could be deemed unsafe, unethical or unscrupulous, please SpeakUp!* We take concerns given in good faith very seriously and will not tolerate retaliation of any kind to anyone who reports such instances.

You can raise your concerns through the SpeakUp website, or at https://secure.ethicspoint.eu/domain/media/en/gui/106842/index.html

* Please note that this service is not to be used for customer service or product issues. Please contact your Project Manager or our Support Team at [email protected] for such issues.

Full details of our complaints procedure can be found in our T&C's: https://woodenwindows.com/terms-and-conditions.html